Privacy Policy

Privacy Policy & Service Terms

 

At our detailing company, we are committed to protecting your privacy while providing professional, high-quality service. This policy explains how we handle your information and outlines important service terms.

 

Information We Collect

 

We may collect basic personal information such as your name, phone number, email address, service address, and vehicle details. This information is used solely for scheduling, communication, billing, and improving our services. We do not sell or share your personal information with third parties except when required by law or for payment processing.

 

Service Refusal

 

We reserve the right to refuse or discontinue any service at our discretion. This may include, but is not limited to, situations where:The vehicle condition is unsafe or hazardous to work onThe service requested is beyond the agreed scopeThe customer is uncooperative or the work environment is unsafe

 

Condition-Based Pricing

 

All pricing is based on standard vehicle conditions. If a vehicle is excessively dirty, contains heavy staining, pet hair, biohazards, or other extreme conditions, we reserve the right to apply additional charges. Any price adjustments will be discussed with the customer before work begins.

 

Liability Disclaimer

 

While we take every precaution to provide safe and professional service, we are not liable for any unintentional mechanical or physical damage that may occur during or after the detailing process. This includes, but is not limited to:Pre-existing damage or weak componentsElectrical or mechanical failuresPaint or trim issues due to prior wear, defects, or poor previous repairsBy booking our services, the customer acknowledges and accepts these risks.Payment TermsPayment is due in full upon completion of the service unless otherwise agreed in writing. If a customer refuses to pay for completed services, we reserve the right to pursue legal action to recover the owed amount, including any associated fees.

 

Policy Updates

 

We may update this policy from time to time. Any changes will be posted on our website and will take effect immediately upon posting.If you have any questions regarding this policy, please contact us directly.